Refund Policy

Please Read These Terms Carefully Before Using our Service.

Refund Policy

Engagements with Codingo Assignments Pte Ltd are financially quantified exclusively on the basis of manpower and laborious efforts requisite for the services rendered.

The agreed upon remuneration encapsulates neither assurances of quality, warranties, nor modifications adjudged beyond the initially defined scope of work.

Your initiation of monetary transactions with our entity is predicated upon an acknowledgment and consent that our exertions are executed with paramount diligence, adhering scrupulously to your directives, yet constrained by our collective expertise. The pecuniary exchange encompasses both the preliminary endeavors and any necessitated subsequent adjustments, within the demarcated parameters of engagement.

The intellectual deliverables proffered, emanating from our specialized acumen and vested trust in the designated specialist(s), are imparted with the expectation of their singular utilization under our aegis.

The act of distributing, replicating, or altering the work disseminated, absent our explicit authorization, is unequivocally proscribed.

All financial contributions tendered to our firm are bound by a steadfast policy of non-refundability.

You are not entitled to a refund if:

• Once you have accepted the work completed and more than 1 hour has passed after final delivery without raising a refund request.
• A lower grade than what was expected is received: Please keep in mind that we do not guarantee any grades. The codes/work that we provide are tailored as draft samples only or as a point of reference and are not meant for submissions to schools or institutions.
• Delayed payment: If the customer claims that the order has been delayed when the reality is that the payment was also delayed, we shall not bear responsibility for it. Moreover, a refund cannot be requested.
• Note: in the case of a revision deadline, the previously mentioned delay refunds and the recalculation of the price do not apply as the end dates are different.
• Editing, proofreading, formatting orders: Please understand that the order you place for the earlier mentioned services contains original content written by you, that may contain errors of contextual nature.
• Refund period has passed: Refunds are available within 1 hour of the original transaction date. If 1 hour has passed since the transaction date, we cannot offer you a refund.
• Assignment was supposedly incompleted, but investigations proved that requirements were met. Upon raising a refund request, we will engage a 3rd party Quality Assurance team to study the work delivered and compare it with requirements given. If the team deems the work to have been completed to specifications then the refund request will be voided.
• You submitted the work delivered by the company as your own to any educational institution. Work delivered by the company is meant to act as research material and a model answer only. If through our investigations we deemed you had the intention of using our work as your own, this will result in the immediate termination of contract and any refund requests.

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Refund processing

Upon receiving your refund request the team will conduct an internal investigation on the nature of the refund and will decide on the specific amount to be refunded. This process usually takes around 2 weeks but may be longer during peak periods.

Once you receive the refund confirmation, the company will process it within 2 weeks. Please note, that the company can not be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.

Once again, all decisions made by the team are final.